Terms & Conditions

Welcome to UNOAH. UNOAH is a faith-based digital platform designed to help followers of Jesus Christ deepen their spiritual lives through prayer, devotionals, community, Scripture-rooted guided meditation, and Christian content (collectively, the “Service”). UNOAH is provided by UNOAH AI LIMITED (“UNOAH”, “we”, “our”, or “us”), with a mission to create a personal, connected, and life-giving digital space for spiritual growth.

These Terms form a binding agreement between you and UNOAH AI LIMITED (“UNOAH”, “we”, “us”, “our”), a company incorporated in Ireland (company number 826729) with its registered office at 1 Station Road, Newbridge, W12 C434, Ireland, which provides the UNOAH application and related services (the “Service”). These Terms are intended to comply with the laws of the countries in which UNOAH is available, including Ireland and the rest of the European Union, India, the United Arab Emirates (UAE), the Kingdom of Saudi Arabia (KSA), and other countries in South Asia and the Middle East.

1.1 Eligibility

Users aged 18 or above may create and manage their own UNOAH account. Users under 18 may use UNOAH only with the verifiable consent and active supervision of a parent or legal guardian, and only where permitted by applicable law. The parent or legal guardian must create or approve the account, accept these Terms on the minor’s behalf, and remain responsible for the minor’s use of UNOAH. UNOAH may request age and guardian verification and may restrict, suspend, or close the account if the required consent cannot be verified or is withdrawn.

1.2 Updates to These Terms

We may revise these Terms from time to time. When we make material changes, we will notify you by email or through a prominent in-app notice at least fourteen (14) days before the changes take effect. Continued use of UNOAH after the effective date of any revision constitutes your acceptance of the revised Terms. If you disagree with an update, you may cancel your subscription and delete your account before the effective date.

When you register for UNOAH, you agree to:

UNOAH reserves the right to suspend or terminate accounts that contain false information, violate these Terms, or pose a risk to other users or to the security, integrity, or operation of the platform.

UNOAH is a Christian faith platform. All content, features, and community interactions on UNOAH are designed to reflect the teachings of Jesus Christ and to encourage spiritual growth, compassion, and biblical truth. UNOAH operates as an open and voluntary faith community; participation is entirely by user choice. UNOAH respects the laws and cultural values of every country in which it operates, including the diverse religious landscapes of South Asia and the Middle East.

3.1 Community Standards

All users agree to engage with content and other users in a manner consistent with Christian values — with love, respect, grace, and truth — and specifically agree to refrain from posting hateful, abusive, sexually explicit, or violent content; to respect the diversity of Christian traditions; to refrain from promoting ideologies that contradict the platform’s Christian foundation; and to comply with the laws of their home country regarding digital communications and online content.

3.2 User-Generated Content

Where UNOAH allows you to submit prayer requests, community posts, testimonies, comments, or similar materials (“User Content”), you retain ownership of your User Content. You grant UNOAH a worldwide, royalty-free, non-exclusive licence to use, reproduce, and display your User Content solely for the purpose of operating, providing, and improving the Service. You represent that your User Content does not violate any third-party rights or applicable local law.

3.3 Moderation

UNOAH reserves the right to review, moderate, remove, or restrict any User Content or user account that we determine violates these Terms, our community standards, or any applicable local law, without prior notice where necessary to protect users, the Service, or legal compliance.

Where the EU Digital Services Act applies to you and we remove or restrict your content or account, we give you a statement of our reasons and a way to challenge the decision, as that law requires.

3.4 Acceptable Use in Community Features — Zero Tolerance for Objectionable Content

UNOAH hosts user-generated content in features that let you interact with other users, including circles, communities, prayer requests, chat messages, events, replies, reactions, and profile names and avatars (collectively, the “Community Features”). This section supplements Sections 3.1–3.3 and Section 7 and applies to all Community Features.

Your responsibility. You are solely responsible for the content you post through the Community Features. You represent that the content is yours or that you have all necessary rights to post it, and that it complies with these Terms and applicable law.

Zero tolerance. UNOAH has a zero-tolerance policy for objectionable content and abusive users. In addition to the conduct prohibited under Sections 3.1 and 7, the following is prohibited on the Community Features and will be removed:

Reporting and blocking. Every user is provided with in-app tools to (a) report any message, prayer post, or other user-generated content that they believe violates these Terms, and (b) block any other user, which hides that user’s content from you in both directions. Reporting and blocking are available at any time from within the Community Features.

Our commitment to act within 24 hours. UNOAH operates a staff moderation review queue that acts on user reports. Where content or behaviour is found to violate these Terms, we will take appropriate action — including removing the objectionable content and/or suspending or terminating the account of the abusive user — within twenty-four (24) hours of the report being received. We may act sooner and without prior notice where the content or behaviour is manifestly illegal, threatens the safety of any person, or poses a risk to the Service.

Consequences of violations. Depending on the severity and history of the violation, consequences may include removal of the offending content, a warning, temporary suspension of your access to the Community Features or your account, permanent termination of your account, and, where appropriate, referral to law enforcement. Terminated users may not re-register without UNOAH’s prior written consent. UNOAH’s determination of what constitutes a violation is made in good faith and at its reasonable discretion.

Your agreement. By using the Community Features, you agree to comply with this Section 3.4 and understand that violations will result in the consequences described above.

UNOAH offers a free plan and paid plans. The plans for the UNOAH AI Bible Companion are:

The features of each plan, and the limits that apply to them (for example, the number of NOAH chats, prayer requests, communities and planner schedules), are shown in the app when you choose a plan. We may change the features and limits of a plan from time to time. The current ones are always shown in the app.

Choosing the Free plan creates a plan record on your account, so we know which plan you chose. You can move to a paid plan at any time.

4.1 Free Trial

The 7-day Trial lets you try UNOAH before you pay. To start it, you set up a recurring payment — a UPI AutoPay mandate or a card. Where your payment method needs it to verify the mandate, you pay a one-time registration charge of ₹1 (or AED 1 or USD 1, depending on your currency). The amount is shown before you pay. The registration charge is not refunded, including if you cancel during the trial.

Unless you cancel before the trial ends, the trial automatically becomes a Premium Plus monthly subscription when the seven (7) days end. You are then charged the Premium Plus monthly price shown when you started the trial — currently ₹99 a month in India — and again every month until you cancel.

The trial is available once per person. Deleting your account and registering again does not give you a second trial: see the deletion record described in our Privacy Policy.

4.2 Automatic Renewal & Mandates

Paid plans renew automatically at the end of each billing period — every month, six months or year, depending on your plan — until you cancel. By subscribing, you authorise UNOAH or its payment processor to charge your payment method on a recurring basis at the then-current fee plus applicable taxes.

When you set up a UPI AutoPay mandate or a recurring card payment, you authorise charges up to a maximum amount, which is shown when you set it up. For the 7-day Trial, that maximum is the Premium Plus monthly price (₹99 in India). We cannot charge more than that maximum under the mandate. If a price rises above it, you will be asked to authorise a new mandate.

4.3 Prices, Currency & Taxes

Prices depend on your country. We charge in Indian rupees (INR) in India, in UAE dirhams (AED) in the UAE and other GCC countries, and in US dollars (USD) elsewhere. The price, currency and billing period that apply to you are shown at checkout before you pay. The price displayed at checkout reflects the total payable, inclusive of applicable taxes where required by law.

UNOAH will provide at least 30 days’ notice of any price increase. Subscription fees may be subject to GST (India), VAT at the rate of your country (the European Union and the UK), VAT at 5% (UAE), VAT at 15% (KSA), and applicable local taxes elsewhere.

4.4 How You Pay

Depending on your country and device, you pay through PayU (UPI AutoPay) in India, Telr (cards) in the UAE and other GCC countries, Stripe, or the Apple App Store or Google Play Store. UNOAH does not store your full payment card details or UPI details; these are handled by PCI-DSS compliant third-party payment processors.

A plan bought through the Apple App Store or Google Play Store is priced, billed, renewed, cancelled and refunded by Apple or Google, under their terms, in addition to these Terms.

You may cancel a paid plan or a trial at any time through the UNOAH app settings, your Apple App Store or Google Play Store account settings, or by contacting hello@unoah.com. If you pay by UPI AutoPay, you can also stop future payments by cancelling the mandate in your UPI app.

Cancellation stops the next renewal. You keep access to your plan until the end of the period you have paid for — or, for a trial, until the trial ends — and you are not charged again. If you cancel during the 7-day Trial, it does not become a paid subscription. While a plan you cancelled is still paid up, you cannot buy the same plan again; you can buy it again once that period ends. No pro-rata refunds are issued for the unused part of a billing period except where required by applicable law.

Subscription fees are generally non-refundable. UNOAH will consider refund requests where a technical error caused a duplicate or incorrect charge, where a charge was processed after a timely cancellation due to UNOAH’s error, or where a refund is required by mandatory consumer protection law (including Ireland’s Consumer Rights Act 2022 and EU consumer law; India’s Consumer Protection Act, 2019; UAE Federal Law No. 15 of 2020; and applicable Saudi consumer laws). Refund requests must be submitted to billing@unoah.com within fourteen (14) days of the charge. Where a subscription was purchased through Apple or Google, refund requests must be directed to those platforms. If a payment is refunded in full, the access it paid for ends. If UNOAH terminates your subscription for reasons not attributable to your breach, UNOAH will provide a pro-rata refund for any prepaid unused portion where required by applicable law.

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a paid plan you buy directly from us within fourteen (14) days of buying it, without giving a reason. If you asked for your plan to start straight away, we may charge for the part of the period you used before you withdrew. Where you expressly agreed that digital content would be supplied immediately and acknowledged that you would lose the right to withdraw, that right ends once supply begins. To withdraw, write to billing@unoah.com. For a plan bought through Apple or Google, their own withdrawal and refund process applies. Nothing in this section limits your rights under Ireland’s Consumer Rights Act 2022 or other mandatory consumer law.

The UNOAH application, website, brand name, logo, and all platform-provided content — including audio recordings, devotionals, guided prayers, Scripture readings, music, artwork, and written material (“UNOAH Content”) — are protected by copyright, trademark, and other intellectual property laws, owned by or licensed to UNOAH AI LIMITED. Subject to your compliance with these Terms, UNOAH grants you a personal, non-exclusive, non-transferable, revocable licence to access UNOAH Content for your own private, non-commercial spiritual use. You may not copy, redistribute, reverse-engineer, remove proprietary notices from, or commercially exploit UNOAH Content without express written permission.

You agree that you will not use UNOAH to:

UNOAH takes your privacy seriously. Our full Privacy Policy is incorporated into these Terms by reference. Where consent is required by applicable law, UNOAH will seek consent through appropriate notices and affirmative user action.

Data protection law. UNOAH processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018 and, for users in India, the Digital Personal Data Protection Act, 2023, the DPDP Rules, 2025, and the Information Technology Act, 2000. You have the right to access, correct, and request erasure of your personal data, to restrict or object to its use, to data portability, to withdraw consent at any time, and, in India, to nominate an individual to exercise your rights in the event of death or incapacity. UNOAH will respond to rights requests and privacy grievances within one (1) month, which we may extend by up to two (2) further months for complex requests, as our Privacy Policy explains. You may also complain to the Data Protection Commission in Ireland or to the supervisory authority where you live. We do not sell your personal data.

Other jurisdictions. For users in the UAE, UNOAH complies with Federal Decree-Law No. 45 of 2021 (UAE PDPL); in the KSA, with the Personal Data Protection Law overseen by SDAIA; and in other GCC and South Asian countries, with applicable national law (applying the UAE PDPL or India’s DPDP Act as a baseline where no comprehensive framework exists).

Children’s data. In all covered jurisdictions, UNOAH treats any user under 18 as a child and does not knowingly process a child’s personal data without verifiable parental or guardian consent. UNOAH does not engage in tracking, behavioural monitoring, or targeted advertising of children. Contact privacy@unoah.com if you believe we have inadvertently processed a child’s data.

India grievance redressal. UNOAH’s India grievance-redressal contact details are provided in Section 18. Users in India may contact grievance-india@unoah.com to exercise applicable rights and may escalate to the competent authority where available.

UNOAH provides spiritual encouragement, devotional content, and community support. UNOAH Content is not a substitute for professional pastoral counselling, mental health therapy, medical advice, legal advice, or any other professional service. If you are in crisis, please contact a qualified professional or local emergency service immediately. The Service is provided “as is” and “as available” without warranties of any kind. UNOAH presents Christian content reflecting a broad evangelical perspective and does not endorse any specific denomination.

To the maximum extent permitted by applicable law, UNOAH AI LIMITED and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages. In no event shall UNOAH’s total aggregate liability exceed the greater of (a) the total subscription fees paid by you in the twelve (12) months preceding the claim, or (b) INR 5,000 (or the equivalent in your local currency). Nothing limits liability for fraud, gross negligence, death, or personal injury caused by our negligence, or any liability that cannot be excluded under applicable mandatory law.

You agree to defend, indemnify, and hold harmless UNOAH AI LIMITED and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of your use of the Service in violation of these Terms, your User Content, or your violation of any applicable law or third-party rights. If you use UNOAH as a consumer, this applies only to the extent the law allows, and never to loss caused by our own breach or negligence.

UNOAH may contain links to or integrations with third-party websites, applications, or services. These are provided for convenience only and do not constitute an endorsement. We do not control and assume no responsibility for the content, privacy policies, or practices of any third-party service.

UNOAH complies with the consumer protection laws of every jurisdiction in which it operates, including Ireland’s Consumer Rights Act 2022 and the consumer law of the European Union; India’s Consumer Protection Act, 2019 and E-Commerce Rules, 2020; UAE Federal Law No. 15 of 2020 and the E-Commerce Law; and applicable Saudi consumer and e-commerce laws. Our legal name, registered address, contact information, subscription terms, and grievance contact are disclosed in these Terms and will be displayed clearly before purchase. Indian users may approach the NCDRC or the applicable State Commission if a dispute cannot be resolved internally.

These Terms take effect when you first access or register for UNOAH and remain in effect until terminated. You may terminate by cancelling your subscription and deleting your account. UNOAH may terminate or suspend access for breach, suspected fraud, or other cause at its sole reasonable discretion. Provisions that by their nature should survive termination — including intellectual property rights, disclaimers, limitation of liability, indemnification, consumer rights, and governing law — continue to apply.

These Terms are governed by the laws of Ireland. If you use UNOAH as a consumer, this choice of law does not take away the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country or of Ireland.

Before any formal proceeding, both parties agree to attempt informal resolution for 30 days by contacting hello@unoah.com. This does not stop a consumer from going directly to a court, a consumer commission or forum, or a regulator where the law allows. Users in India may approach the consumer commissions under the Consumer Protection Act, 2019. A dispute that is not a consumer dispute is subject to the exclusive jurisdiction of the courts of Ireland.

These Terms are made available in English. Where required by applicable local law, UNOAH will provide translations of key notices. If there is any inconsistency between the English version and a translation, the English version prevails except where local law requires otherwise. Contact hello@unoah.com for an alternative language or accessible format.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and UNOAH and supersede all prior agreements. If any provision is held invalid, it will be modified or severed to the minimum extent necessary, and the remaining provisions continue in full force. UNOAH’s failure to enforce any provision is not a waiver. You may not assign your rights without UNOAH’s consent; UNOAH may assign its rights, including in a merger or acquisition. UNOAH is not liable for delays caused by events outside our reasonable control. By registering, you consent to receive communications electronically via email, push notifications, or in-app messages.

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