What changed

Terms & Conditions

2026-07-29 → 2026-10-15

0 added · 11 changed · 0 removed

Summary of changes

  • These Terms are now an agreement with UNOAH AI LIMITED, a company incorporated in Ireland (company number 826729, 1 Station Road, Newbridge, W12 C434, Ireland), in place of ARIANEXT TECHNOLOGIES PRIVATE LIMITED. UNOAH AI LTD (DIFC) is no longer named.
  • Governing law is now the law of Ireland. Consumers keep the protection of the mandatory law where they live and may sue there or in Ireland; the Indian and Dubai arbitration clauses and the class-action waiver are removed.
  • Added the 14-day right of withdrawal for consumers in the EU, EEA and UK, Ireland’s Consumer Rights Act 2022, and EU and UK VAT.
  • Added the statement of reasons and the challenge route the EU Digital Services Act requires when we remove content or restrict an account.
  • Rights requests are answered within one month, extendable by two months, in line with the Privacy Policy.
  • Dropped “South Asia & Middle East Edition” from the title and the list of countries the Terms applied to.

1. Introduction & Acceptance of Terms

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Welcome to UNOAH. UNOAH is a faith-based digital platform designed to help followers of Jesus Christ deepen their spiritual lives through prayer, devotionals, community, Scripture-rooted guided meditation, and Christian content (collectively, the “Service”). UNOAH is removed text: operated by Arianext added text: provided by UNOAH AI LIMITED (“UNOAH”, “we”, “our”, or “us”), with a mission to create a personal, connected, and life-giving digital space for spiritual growth.

These Terms form a binding agreement between you and removed text: ARIANEXT TECHNOLOGIES PRIVATE added text: UNOAH AI LIMITED removed text: (“Arianext”,added text: (“UNOAH”, “we”, “us”, “our”), a company incorporated removed text: under the Companies Act, 2013, which operates and publishes the UNOAH application and related services (the “Service”). UNOAH is a brand owned by UNOAH AI LTD, a company licensed in the Dubai International Financial Centre (DIFC) (Commercial Licence No. CL13235). added text: in Ireland (company number 826729) with its registered office at 1 Station Road, Newbridge, W12 C434, Ireland, which provides the UNOAH application and related services (the “Service”). These Terms are intended to comply with the laws of the countries in which UNOAH removed text: operates, added text: is available, including added text: Ireland and the rest of the European Union, India, the United Arab Emirates (UAE), the Kingdom of Saudi Arabia (KSA), and removed text: the other South Asian and Middle Eastern jurisdictions listed above.added text: other countries in South Asia and the Middle East.

1.1 Eligibility

Users aged 18 or above may create and manage their own UNOAH account. Users under 18 may use UNOAH only with the verifiable consent and active supervision of a parent or legal guardian, and only where permitted by applicable law. The parent or legal guardian must create or approve the account, accept these Terms on the minor’s behalf, and remain responsible for the minor’s use of UNOAH. UNOAH may request age and guardian verification and may restrict, suspend, or close the account if the required consent cannot be verified or is withdrawn.

1.2 Updates to These Terms

We may revise these Terms from time to time. When we make material changes, we will notify you by email or through a prominent in-app notice at least fourteen (14) days before the changes take effect. Continued use of UNOAH after the effective date of any revision constitutes your acceptance of the revised Terms. If you disagree with an update, you may cancel your subscription and delete your account before the effective date.

3. Faith Mission & Community Standards

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UNOAH is a Christian faith platform. All content, features, and community interactions on UNOAH are designed to reflect the teachings of Jesus Christ and to encourage spiritual growth, compassion, and biblical truth. UNOAH operates as an open and voluntary faith community; participation is entirely by user choice. UNOAH respects the laws and cultural values of every country in which it operates, including the diverse religious landscapes of South Asia and the Middle East.

3.1 Community Standards

All users agree to engage with content and other users in a manner consistent with Christian values — with love, respect, grace, and truth — and specifically agree to refrain from posting hateful, abusive, sexually explicit, or violent content; to respect the diversity of Christian traditions; to refrain from promoting ideologies that contradict the platform’s Christian foundation; and to comply with the laws of their home country regarding digital communications and online content.

3.2 User-Generated Content

Where UNOAH allows you to submit prayer requests, community posts, testimonies, comments, or similar materials (“User Content”), you retain ownership of your User Content. You grant UNOAH a worldwide, royalty-free, non-exclusive licence to use, reproduce, and display your User Content solely for the purpose of operating, providing, and improving the Service. You represent that your User Content does not violate any third-party rights or applicable local law.

3.3 Moderation

UNOAH reserves the right to review, moderate, remove, or restrict any User Content or user account that we determine violates these Terms, our community standards, or any applicable local law, without prior notice where necessary to protect users, the Service, or legal compliance.

added text: Where the EU Digital Services Act applies to you and we remove or restrict your content or account, we give you a statement of our reasons and a way to challenge the decision, as that law requires.

3.4 Acceptable Use in Community Features — Zero Tolerance for Objectionable Content

UNOAH hosts user-generated content in features that let you interact with other users, including circles, communities, prayer requests, chat messages, events, replies, reactions, and profile names and avatars (collectively, the “Community Features”). This section supplements Sections 3.1–3.3 and Section 7 and applies to all Community Features.

Your responsibility You are solely responsible for the content you post through the Community Features. You represent that the content is yours or that you have all necessary rights to post it, and that it complies with these Terms and applicable law.

Zero tolerance UNOAH has a zero-tolerance policy for objectionable content and abusive users. In addition to the conduct prohibited under Sections 3.1 and 7, the following is prohibited on the Community Features and will be removed:

  • harassment, bullying, intimidation, or targeted personal attacks;
  • hate speech, or content that promotes discrimination or hostility on the basis of religion, ethnicity, nationality, caste, gender, sexual orientation, disability, or any similar protected characteristic;
  • threats of violence, incitement to violence, or content that glorifies violence, terrorism, or self-harm;
  • sexual, sexually explicit, nude, or pornographic content, or any content that sexualises or endangers minors;
  • illegal content, or content that promotes or facilitates illegal activity;
  • spam, unsolicited advertising, phishing links, scams, multi-level marketing solicitations, chain messages, or malicious code;
  • impersonation of any person, pastor, ministry, or organisation, or misrepresentation of your identity or affiliation;
  • content that violates another person’s privacy, including sharing another person’s phone number, home address, financial information, or other personal data without consent; and
  • any other content or behaviour that a reasonable person would consider objectionable, abusive, or contrary to the platform’s Christian mission and community standards.

Reporting and blocking Every user is provided with in-app tools to (a) report any message, prayer post, or other user-generated content that they believe violates these Terms, and (b) block any other user, which hides that user’s content from you in both directions. Reporting and blocking are available at any time from within the Community Features.

Our commitment to act within 24 hours UNOAH operates a staff moderation review queue that acts on user reports. Where content or behaviour is found to violate these Terms, we will take appropriate action — including removing the objectionable content and/or suspending or terminating the account of the abusive user — within twenty-four (24) hours of the report being received. We may act sooner and without prior notice where the content or behaviour is manifestly illegal, threatens the safety of any person, or poses a risk to the Service.

Consequences of violations Depending on the severity and history of the violation, consequences may include removal of the offending content, a warning, temporary suspension of your access to the Community Features or your account, permanent termination of your account, and, where appropriate, referral to law enforcement. Terminated users may not re-register without UNOAH’s prior written consent. UNOAH’s determination of what constitutes a violation is made in good faith and at its reasonable discretion.

Your agreement By using the Community Features, you agree to comply with this Section 3.4 and understand that violations will result in the consequences described above.

4. Paid Subscription Plans & Payment Terms

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UNOAH offers both free and paid subscription tiers. This section applies to paid subscribers. UNOAH currently offers a Monthly Plan (billed every 30 days), an Annual Plan (billed once per year at a discounted rate), and a Family Plan where available. Current plan pricing is displayed in the app and on www.unoah.com at the time of purchase, in your local currency, inclusive of applicable taxes where required by law.

Free trial UNOAH may offer a free trial for new subscribers. At the end of the trial, your selected subscription will automatically activate and your payment method will be charged unless you cancel before the trial expires.

Billing & automatic renewal By subscribing, you authorise UNOAH or its payment processor to charge your payment method on a recurring basis at the then-current fee plus applicable taxes. Subscriptions renew automatically unless cancelled before the renewal date.

Payment methods Depending on region, UNOAH accepts UPI, credit/debit cards, net banking, and digital wallets (via Razorpay, PayU, or equivalent gateways) in India; cards, Apple Pay, and regional gateways such as PayTabs or Telr in the UAE/KSA/GCC; and the Google Play Store or Apple App Store. Payments through Apple or Google are also subject to those platforms’ billing and refund terms. UNOAH does not store your full payment card details; these are handled by PCI-DSS compliant third-party payment processors.

Price changes & taxes UNOAH will provide at least 30 days’ notice of any price increase. Subscription fees may be subject to GST (India), VAT at added text: the rate of your country (the European Union and the UK), VAT at 5% (UAE), VAT at 15% (KSA), and applicable local taxes elsewhere. The price displayed at checkout reflects the total payable, inclusive of applicable taxes where required by law.

5. Cancellation & Refund Policy

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You may cancel your subscription at any time through the UNOAH app settings, your Apple App Store or Google Play Store account settings, or by contacting hello@unoah.com. Cancellation takes effect at the end of the current billing period; you retain premium access until then. For Annual Plans, no pro-rata refunds are issued for unused months except where required by applicable law.

Subscription fees are generally non-refundable. UNOAH will consider refund requests where a technical error caused a duplicate or incorrect charge, where a charge was processed after a timely cancellation due to UNOAH’s error, or where a refund is required by mandatory consumer protection law (including added text: Ireland’s Consumer Rights Act 2022 and EU consumer law; India’s Consumer Protection Act, 2019; UAE Federal Law No. 15 of 2020; and applicable Saudi consumer laws). Refund requests must be submitted to billing@unoah.com within fourteen (14) days of the charge. Where a subscription was purchased through Apple or Google, refund requests must be directed to those platforms. If UNOAH terminates your subscription for reasons not attributable to your breach, UNOAH will provide a pro-rata refund for any prepaid unused portion where required by applicable law.

added text: If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have a statutory right to withdraw from a paid plan you buy directly from us within fourteen (14) days of buying it, without giving a reason. If you asked for your plan to start straight away, we may charge for the part of the period you used before you withdrew. Where you expressly agreed that digital content would be supplied immediately and acknowledged that you would lose the right to withdraw, that right ends once supply begins. To withdraw, write to billing@unoah.com. For a plan bought through Apple or Google, their own withdrawal and refund process applies. Nothing in this section limits your rights under Ireland’s Consumer Rights Act 2022 or other mandatory consumer law.

6. Intellectual Property

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The UNOAH application, website, brand name, logo, and all platform-provided content — including audio recordings, devotionals, guided prayers, Scripture readings, music, artwork, and written material (“UNOAH Content”) — are protected by copyright, trademark, and other intellectual property laws, owned by or licensed to removed text: Arianext. added text: UNOAH AI LIMITED. Subject to your compliance with these Terms, UNOAH grants you a personal, non-exclusive, non-transferable, revocable licence to access UNOAH Content for your own private, non-commercial spiritual use. You may not copy, redistribute, reverse-engineer, remove proprietary notices from, or commercially exploit UNOAH Content without express written permission.

8. Privacy & Personal Data Protection

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UNOAH takes your privacy seriously. Our full Privacy Policy is incorporated into these Terms by reference. Where consent is required by applicable law, UNOAH will seek consent through appropriate notices and affirmative user action.

Data protection law UNOAH processes personal data in accordance with the added text: EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018 and, for users in India, the Digital Personal Data Protection Act, 2023, the DPDP Rules, 2025, and the Information Technology Act, 2000. You have the right to access, correct, and request erasure of your personal data, to added text: restrict or object to its use, to data portability, to withdraw consent at any time, removed text: and added text: and, in India, to nominate an individual to exercise your rights in the event of death or incapacity. UNOAH will respond to rights requests and privacy grievances within removed text: the timelines required by applicable law and, where no shorter mandatory period applies, within ninety (90) days. added text: one (1) month, which we may extend by up to two (2) further months for complex requests, as our Privacy Policy explains. You may also complain to the Data Protection Commission in Ireland or to the supervisory authority where you live. We do not sell your personal data.

Other jurisdictions For users in the UAE, UNOAH complies with Federal Decree-Law No. 45 of 2021 (UAE PDPL); in the KSA, with the Personal Data Protection Law overseen by SDAIA; and in other GCC and South Asian countries, with applicable national law (applying the UAE PDPL or India’s DPDP Act as a baseline where no comprehensive framework exists).

Children’s data In all covered jurisdictions, UNOAH treats any user under 18 as a child and does not knowingly process a child’s personal data without verifiable parental or guardian consent. UNOAH does not engage in tracking, behavioural monitoring, or targeted advertising of children. Contact privacy@unoah.com if you believe we have inadvertently processed a child’s data.

India grievance redressal UNOAH’s India grievance-redressal contact details are provided in Section 18. Users in India may contact grievance-india@unoah.com to exercise applicable rights and may escalate to the competent authority where available.

10. Limitation of Liability

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To the maximum extent permitted by applicable law, removed text: Arianext added text: UNOAH AI LIMITED and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages. In no event shall UNOAH’s total aggregate liability exceed the greater of (a) the total subscription fees paid by you in the twelve (12) months preceding the claim, or (b) INR 5,000 (or the equivalent in your local currency). Nothing limits liability for fraud, gross negligence, death, or personal injury caused by our negligence, or any liability that cannot be excluded under applicable mandatory law.

11. Indemnification

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You agree to defend, indemnify, and hold harmless removed text: Arianext added text: UNOAH AI LIMITED and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of your use of the Service in violation of these Terms, your User Content, or your violation of any applicable law or third-party rights.added text: If you use UNOAH as a consumer, this applies only to the extent the law allows, and never to loss caused by our own breach or negligence.

13. Consumer Protection Compliance

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UNOAH complies with the consumer protection laws of every jurisdiction in which it operates, including added text: Ireland’s Consumer Rights Act 2022 and the consumer law of the European Union; India’s Consumer Protection Act, 2019 and E-Commerce Rules, 2020; UAE Federal Law No. 15 of 2020 and the E-Commerce Law; and applicable Saudi consumer and e-commerce laws. Our legal name, registered address, contact information, subscription terms, and grievance contact are disclosed in these Terms and will be displayed clearly before purchase. Indian users may approach the NCDRC or the applicable State Commission if a dispute cannot be resolved internally.

15. Governing Law & Dispute Resolution

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removed text: These Terms are governed by the laws applicable to your country of residence at the time of registration (India; the UAE; the KSA; or other applicable South Asian jurisdictions). Before any formal proceeding, both parties agree to attempt informal resolution for 30 days by contacting hello@unoah.com. For India, unresolved disputes are referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru. For the UAE and GCC, disputes may be referred to the Dubai International Arbitration Centre (DIAC), seated in Dubai. For the KSA, disputes are resolved under Saudi law, potentially via the Saudi Center for Commercial Arbitration (SCCA). To the extent permitted by applicable law, disputes are resolved on an individual basis and not as part of any class or collective action.added text: These Terms are governed by the laws of Ireland. If you use UNOAH as a consumer, this choice of law does not take away the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country or of Ireland.

added text: Before any formal proceeding, both parties agree to attempt informal resolution for 30 days by contacting hello@unoah.com. This does not stop a consumer from going directly to a court, a consumer commission or forum, or a regulator where the law allows. Users in India may approach the consumer commissions under the Consumer Protection Act, 2019. A dispute that is not a consumer dispute is subject to the exclusive jurisdiction of the courts of Ireland.

18. Contact, Grievance Redressal & Support

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  • General support: hello@unoah.com
  • Privacy & data requests: privacy@unoah.com
  • Subscription & billing: billing@unoah.com
  • India Grievance Officer: grievance-india@unoah.com
  • Middle East enquiries: me@unoah.com
  • Website: www.unoah.com

removed text: Operatoradded text: Company details

  • removed text: ARIANEXT TECHNOLOGIES PRIVATE LIMITEDadded text: UNOAH AI LIMITED
  • removed text: Registered office: No. 246/21, 1st Floor, Vengaivasal Main Road, Rajakilpakkam, Kanchipuram, Tamil Nadu, India 600073.added text: Registered office: 1 Station Road, Newbridge, W12 C434, Ireland
  • removed text: CIN: U62011TN2025PTC176553added text: Company number: 826729 (Companies Registration Office, Ireland)
  • removed text: GSTIN: 33ABCCA0833D1ZEadded text: India Grievance Officer: Viswaraj M, Grievance Officer (Chief of Product, Technology), grievance-india@unoah.com
  • removed text: Grievance Officer: Viswaraj M, Grievance Officer (Chief of Product, Technology), grievance-india@unoah.com
UNOAH AI dove mark